Please understand all shop policies before making your purchase!
All earrings are handmade from scratch and there may be slight imperfections such as bubbles, markings, and lint. I do my very best to eliminate these things and would never sell earrings with large imperfections that don't meet my standards. However please understand that these are handmade products and it's impossible for them to be completely blemish-free. All the earrings are made with lots of love and care and their handmade nature makes them one of a kind!
Processing & Shipping
The processing time is currently 3-5 days. This does not include shipping time.
Please allow additional time for your packages to arrive due to the current mail delay we are facing because of the pandemic. I will bring all orders to the post office and personally make sure they are scanned, but please note that USPS is experiencing mail delays.
Once an order has been shipped, I have no control over that shipment and you must contact USPS directly for any issues. I am not obligated and can not replace or refund any lost, stolen, or damaged orders. If you have concerns with shipping please consider selecting the insured shipping method. If you do not enter an email at check out, I have no way to send you the tracking information for your order. If you do not enter your email and need your tracking number, please email me at firstname.lastname@example.org so we can work it out.
All earrings are packed for secure shipment and I have no control over the delivery process once the package leaves my possession, but please let me know if you receive a damaged product!
U.S. Domestic Orders
Free USPS First Class Mail shipping for orders over $60
USPS First Class Mail: $4
USPS Priority Mail (Insured): $9
International First Class Mail: $15
International Priority Mail (Insured): $50
I am not responsible for any additional custom tax that may be imposed on your package for international orders. Please understand that international orders may take up to weeks to arrive. Please only order if you are able to wait for your package!
Returns & Refunds
All sales are final and we do not accept returns or refunds. However, please email me at email@example.com if you have any issues with your order.
Color & Design
Due to the nature of the process of creating polymer clay earrings, your pair may not be exactly identical to the pair pictured. For clay pieces made from a slab. each earring will be different but have the same colors and overall pattern as pictured.
Please note that slight variations in size and shape may occur in comparison to the photos presented. It is a handmade item and each one will always be unique. Colors may vary slightly between your screen/browser and the actual product colors, but I try my best to represent the colors as accurately as possible.
Please contact firstname.lastname@example.org for any other questions or issues with your order.